Today, Micro Focus announced the opening of a new data centre in the United Kingdom. To support the growth of the ITOM customer base, MicroFocus is investing in geography-specific data centres. UK customers can access IT Operations Management (ITOM) software as a service (SaaS) solutions from their local data centre, which complies with local data residency regulations, including data security, privacy, storage, and transfer. For most UK enterprises and public companies, SaaS is the best consumption model for IT solutions. All customers' data are exclusively processed within the UK Micro Focus data centre in compliance with local regulations.

Hundreds of customers use Micro Focus ITOM SaaS solutions, including customers from the education and healthcare verticals, because we offer flexible licensing and reporting, enabling customers to consume what they need when they need it but only pay for what they use. The new UK data centre and network architecture meet the requirements of the most security-sensitive organizations in highly regulated industries and government sectors.

All SaaS solutions are certified to the highest demanding standards:  ISO27001:2013 and ISO27034-1. In addition, there are extensive business continuity plans and disaster recovery plans. As part of Micro Focus' commitment to customer data security and privacy, encryption protocols are in use to prevent unauthorized access to databases, scripts, and data transfer.

Micro Focus ITOM SaaS teams provide a versionless experience to all customers with automatic version currency and patching. The solutions are built on the integrated, AI-based OPTIC platform to restore IT efficiency and performance. Customers' data from the advanced AI-based capabilities always stay within Micro Focus' local data centres. Support personnel provides 24x7 support.

This high availability, secure approach is designed to meet the needs of healthcare businesses who put and manage their patients' records in the cloud, and help universities accelerate the delivery of higher-quality services.

Micro Focus ITOM SaaS solutions offered in the Micro Focus UK data centre include:

• Service Management Automation X (SMAX) is an advanced ITSM solution made simple and affordable. It modernizes the service management experience, increases IT agility, and helps control costs and risks.
• Operations Bridge combines AI and automation to provide a full-stack AIOps solution needed to boost IT performance and productivity. It offers automated resource discovery and monitoring, automatic event reduction, and automated remediation.
• Hybrid Cloud Management X (HCMX) is a cloud provisioning, compliance, and cost control solution.
• HCMX FinOps Express is the financial management solution to optimize cloud costs, cut waste, and control spending.
• Universal Discovery and Universal CMDB is the configuration management solution for hybrid IT, which discovers, maps, and manages IT configurations.
• Data Center Automation automates IT compliance and vulnerability risk management.
• Asset Management X (AMX) is the next-generation IT Asset Management (ITAM) solution, which delivers hardware, software, and portfolio asset management.
• Network Operations Management (NOM) Reporting delivers troubleshooting, dashboards and reports out of OPTIC Data Lake.

You can read the announcement here.

To learn more about our comprehensive SaaS portfolio, visit the Cloud Solutions web page.