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Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation. 
 
Included in the Top 10 Operations Management Blogs, News Websites & Newsletters in 2019: 
 

 

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    7 min read
    0

    OpenText OpScope – How to quickly find the root cause of a p…

    OpScope is a SaaS-based observability tool that links your cloud and on-premises infrastructure. Keep reading to understand how to navigate OpScope UIs to isolate your problem and find the root cause quickly.
    Irina Kuvshinova
    by   in IT Operations Cloud
    1 min read
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    OPTIC One: Check out our new videos!

    We are pleased to inform you that we have recently released new videos explaining various capabilities of OPTIC One. Check this blog post for more information.
    Irina Kuvshinova
    by   in IT Operations Cloud
    2 min read
    0

    [ITOM Inform] How generative AI and FinOps shaped 2023—plus AIOps…

    We cover trends that shaped ITOps in 2023 and will in 2024: generative AI and FinOps. Learn how generative AI can transform ITSM and how FinOps can help you optimize your cloud spending and reduce your environmental impact. Also, how Zurich Airport reduced costs with SMAX SaaS and our networking event NOMvember.
    greenetw
    by   in IT Operations Cloud
    3 min read
    0

    3 tips for putting AIOps into action

    IT teams are constantly challenged by rapidly growing data volumes generated by IT infrastructure and applications. Their job is to sift through this never-ending data and produce actionable insights. But the reality is that IT teams often work in silos, resulting in disjointed work and longer than needed MTTR. To address the problem, organizations turning to AIOps. Here are my top three tips for putting AIOps to work…
    Olivia Sultanov
    by   in IT Operations Cloud
    4 min read
    2

    21 Questions With…Michael Procopio, OpenText Product Marketing…

    21 Questions With…Michael ProcopioOpenText Product Marketing Manager AIOp 1. Name: Michael Procopio 2. Title: Product Marketing Manager AIOps 3. Location: Morro Bay, CA 4. What product forums are you most active in? Operations Bridge, mostly ...
    heathercaldwell
    by   in IT Operations Cloud
    1 min read
    1

    Service Management World meets IT Operations Aviator

    If there’s one thing IT service and support management teams know—it’s constant change.   Today, service management teams are tasked with improving the customer experience, managing knowledge better, increasing employee en...
    WesHeapsPMM
    by   in IT Operations Cloud
    2 min read
    0

    Register Now for NOMVEMBER 2023

    Join us November 14-16 for a series of live webinars featuring analyst insights, customer use cases, and new capabilities.
    Kenny Heindel
    by   in IT Operations Cloud
    5 min read
    0

    Technical Overview of OpenText OpScope

    Achieve consistent reliability for cloud operations. OpScope is a SaaS-based observability tool that links your cloud and on-premises infrastructure. It enables IT teams to utilize SRE-based practices and accelerate cloud application troubleshooting with guided workflows to help achieve service commitments and control innovation velocity. Keep reading to learn more.
    Irina Kuvshinova
    by   in IT Operations Cloud
    2 min read
    0

    Les services professionnels d’OpenText Labellisés ISO 9001

    L’amélioration de la qualité des services d’OpenText pour ses clients est un axe permanent d’amélioration qui vient de se concrétiser dernièrement avec le renouvellement de la certification ISO 900...
    Sandrine Avenier
    by   in IT Operations Cloud
    3 min read
    0

    [ITOM Inform] What’s new? All the latest product releases are…

    Transform Tier 1 support with new generative AI capabilities. Adopt FinOps/GreenOps to optimize cloud costs and carbon. And gain rapid cloud observability for end-to-end monitoring of cloud-native and hybrid applications—we have a new product for that! For all this newness and more, read on.
    greenetw
    by   in IT Operations Cloud

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.