In testing out an upgrade from HPSA 9.1 to 10 in my lab (single box core with HP-supplied Oracle install on the same box), I get an error that stops the upgrade cold in the processing of package OPSWtwist-50.0.37360.0-0.i386.rpm. I backed out my CORDS and hotfix rollup before attemting the upgrade, and now I have an unusable core, the app will not start now, it was working before I started. "opsware-sas list" does not even show twist anymore, and an uninstall says the core is still at 9.1.
Here is the error out of the log:
Verify hostname "localhost" is listening on port 1007: SUCCESS
Verify communication with local Spin service: SUCCESS
[Jul-16-2013 16:02:03] Processing package OPSWtwist-50.0.37360.0-0.i386.rpm.
useradd: user twist exists
Failed to add user twist
error: %pre(OPSWtwist-50.0.37360.0-0.i386) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping OPSWtwist-50.0.37360.0-0
[Jul-16-2013 16:02:03] Installation of package /var/tmp/hpsa_media/packages/./Linux/OPSWtwist-50.0.37360.0-0.i386.rpm failed
[Jul-16-2013 16:02:03] Exiting Opsware Installer.
Has this ever been seen before? Our Lab is a simple 1 box system but it has the same CORD and patch level as Production, so I'm kind of concerned about a show-stopper so early in the process. Since this is a Lab box it is unsupported so I cannot put in a ticket, but this does not bode well for a Prod implementation. Has this ever been seen before? Thanks!