Idea ID: 2853303

Popup menu show Uninstall option of Windows Patch which was not installed by SA

Status : Waiting for Votes
Waiting for Votes
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8 months ago

when trying to uninstall a Windows Patch from SA Client, it is showing different behavior on different screen:

1. On main All Managed Servers -> View: Patches -> Show: Patches Installed, it is showing as "Installed" and "Uninstall Patch..." option is enabled.

 

2. On Managed Server Properties -> Inventory -> Patches -> Show: Patches Installed, it is showing as as "Installed" and "Uninstall Patch..." option is enabled.

 

3. On Patch Properties -> Views -> Servers -> Show: Servers with Patch Installed, it is showing as "Installed, but not by Server Automation" and "Uninstall Patch..." option is disabled.

 

Questions:

  1. Why is the different behaviour of Uninstall Patch option in different screens? seems to be a bug.
  2. Patch that is not installed by SA cannot be uninstall by SA, is this correct?

                Refer: (https://docs.microfocus.com/itom/Server_Automation:2018.08/Patch_Mgmt/Patch_Uninstallation)

When he tried to uninstall using Scenario 1 and 2, it is showing that “Will Not Remove (Not Installed)”.

f4.png

For Scenario 1 and 2, can help to confirm if this is a bug and the decision to fix this?

( it should not have “Uninstall patch…” enabled on the pop up menu for such patches)

Labels:

Server Automation