Idea ID: 2758808

Ability to associate SLAs / SLOs for Problem Tickets

Status : Waiting for Votes
Waiting for Votes
See status update history
over 1 year ago

Liken to the other modules in SMAX, would like to be able to associate a SLA / SLO to Problem Tickets ...

ie.

SLO for RCA Submission
SLO for RCA Acceptance

SLA for Critical Application Resolution

Tags: