In SMAX there are some records you need to create in order to enable SLA: Holidays Time Period, Work Schedules, Target Sets and Agreements. Since some of those records doesn't change between tenant, and still are valid, the Dev2Prod could have the ability to add those records to move between Development and Production tenants. Agreements clearly doesn't match and since the ID of the record change between the tenants, it still would need to be manually created and adjusted in the Catalog Offerings and Actual Services.
Benefits / Value
All the mentioned configuration has to be done in a manually manner, taking a lot of time and prone to errors. Depending on the customer needs, that configuration can be small or have a lot of records. Having the ability of move that configuration among tenants can improve significativly the go-live process.
In the Package menu, in Service Level add one check-box to include the records.