Idea ID: 1673185

Ability to use a shared mailbox in Connect-It

Status : Delivered
over 2 years ago

At the moment, it is not possible to access a shared mailbox through mail connector with EWS, you would get the following error when trying to access it :

2018/03/09 22:05:54.054 0 4 Opening connector 'E-Mail (fetching) (Microsoft Exchange Web Service: user@domain.local [PID = 6656])'...
2018/03/09 22:05:54.180 1 4 Connecting to the messaging server...
2018/03/09 22:05:54.401 2 1 (-499) The 'Test' directory does not exist (error 'Can not find the folder 'Test'\n').
2018/03/09 22:05:54.421 1 1 (-53) Unable to open the 'E-Mail (fetching) (Microsoft Exchange Web Service: user@domain.local [PID = 6656])' connector.

We need to extend ews api in order to support Exchange shared mailbox.

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