Idea ID: 1684651

Add configuration options for "Open in UCMDB Browser" button

Status : Declined
over 2 years ago

Hi all,

it would be great to have following configuration options for the "Open in UCMDB Browser":

  • most important: enable the button to only those CIs having a global id set (or any other configurable attribute)
  • choose for which entity type the button can be enabled/disabled (e.g. it is currently not available for Infra & Peripherals)
  • provide the possibility to configure a specific widget/view/topology which should be opened directly in the UCMDB Browser for the selected CI

Thanks and regards

Daniel

 

Labels:

SMAX
Parents
  • hi Tonya,

    I need to extend the idea with another point:

    it must be possible to define the language which is used to display the ucmdb browser information --> right now, if you configure the ucmdb browser URL in the SACM dashboard like the following: https://[ucmdb_browser_server]/ucmdb-browser

    and when you then click on View in UCMDB Browser button, SMAX extends the URL like this: https://[ucmdb_browser_server]/ucmdb-browser/ucmdb_browser.jsp?server=Default%20Client&locale=en#tab=search;search=[ci_global_id];refocus-selection=[ci_global_id]

    By the hardcoded parameter locale=en UCMDB Browser can be opened in English only, however other languages must be supported as well.

    regarding your question about the "why it shouldn't be available": well, if a user clicks on View in UCMDB Browser button and the CI does not exist in UCMDB Browser, the UCMDB Browser still opens, but with 0 results. this is pretty confusing and annoying for end users. the button should only be shown/enabled in SMAX if a corresponding CI exists in UCMDB Browsers, otherwise it just makes no sense to click it.

    thanks

    daniel

Comment
  • hi Tonya,

    I need to extend the idea with another point:

    it must be possible to define the language which is used to display the ucmdb browser information --> right now, if you configure the ucmdb browser URL in the SACM dashboard like the following: https://[ucmdb_browser_server]/ucmdb-browser

    and when you then click on View in UCMDB Browser button, SMAX extends the URL like this: https://[ucmdb_browser_server]/ucmdb-browser/ucmdb_browser.jsp?server=Default%20Client&locale=en#tab=search;search=[ci_global_id];refocus-selection=[ci_global_id]

    By the hardcoded parameter locale=en UCMDB Browser can be opened in English only, however other languages must be supported as well.

    regarding your question about the "why it shouldn't be available": well, if a user clicks on View in UCMDB Browser button and the CI does not exist in UCMDB Browser, the UCMDB Browser still opens, but with 0 results. this is pretty confusing and annoying for end users. the button should only be shown/enabled in SMAX if a corresponding CI exists in UCMDB Browsers, otherwise it just makes no sense to click it.

    thanks

    daniel

Children
No Data