Idea ID: 1683683

Add fields to global search

Status : Duplicate
over 2 years ago

From Help Center:
"The global search covers all of Service Management. The search automatically searches all the record type fields that are indexed by IDOL and are configured to be searchable. "

We would like to be able to add fields to be included and indexed in Global Search.. Customers need different fields to be supported by global search, both OOB fields and custom fields.