The current Projects functionality of SMAX is too small to be useful. This should be extended to be able to create a simple Pert diagram of tasks within a project, and to follow up these tasks over time. Functionality needs to be included for people to add hours worked. Linking to changes is also needed.
This is in no way a complete requirements specification, but I'm certain that simple project management would be very useful, for current as well as future customers. and the competition has it!