Idea ID: 1793342

Allow offerings to be suggested as solutions

Status : Waiting for Votes
over 2 years ago

We would like the option to suggest an offering as the solution in the same way that an article can be. We often do this where the customer has selected the wrong offering from the portal and where we need to ask the customer for a lot of data at the point of logging the request. We can add the offering link manually however it would save time to have the same option as currently is available for articles.