We have identified and it was approved by Micro Focus that there is currently no option to digitally sign outgoing emails within SMAX.
Using the S/MIME technology, a digital signature can be appended to email messages to ensure non-repudiation and data integrity.
Coming from HP Service Manager, where this is possible, this means a step back in regards of features.
Within our environment our customers / end users receive emails from the "ticket tool" (as they call it). Typically they are business users and no IT experts, therefore it is easy for them to validate that those emails received can be trusted - and are no spam.
This Idea requests to provide a possibility to upload/insert a keystore file (e.g. PKCS12 format) which is used to sign outgoing emails.