Idea ID: 2688799

Approval comment 140 characters limitation

Status : Waiting for Votes
Waiting for Votes
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over 2 years ago

Can we increase character size of approval comment field in service portal?  Can we change ApproverComment field type from SMALL_TEXT to MEDIUM_TEXT ?  And if yes, does it cause to an issue?

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SMAX
  • it would be great to have this idea , implement in a new version. Sometime , and often 140 charactere is not enough to explain a deny

  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

     

    The ApproverComment field type can't be configured to a different size in an individual system.