Idea ID: 1647897

Approve Changes via Smart Email

Status : Delivered
over 3 years ago

Approvers would like to be able to simply reply to approval notifications to deny or approve Change records.

This would be particularly helpful for off-hours approvals, where high-level approvers do not have easy access to standard UI's via VPN or Citrix.     This would also support adoption efforts by removing a common complaint about how to access the system and provide electronic approvals easily, across systems and devices, and from anywhere.