Idea ID: 2778217

Attachments popup extend with the name of the attachment

Status : Waiting for Votes
over 1 year ago

Hello, 

We would like to raise an idea for the possibility for end user to be able to see the full name of the attachment while do a mouse over. Currently only the uploaded by part is visible. That functionality is needed, because end user is not able to see the full name of the attachments in case of many attachments uploaded. 

Tags:

  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

  • Hello Steve,

    End user is the user using the back end  office as it was shown in the image.

    I meant while we attach a document, we want to be able to see the full name of the document while do a mouse over the attachment, so that to be able to see the full name of the document there, 

  • Hi Mariya,

    The attached image doesn't seem to be showing the issue your trying to address with this idea.  Did you mean to attach a different image?

    By 'end user' do you mean a user using the Service Portal or an agent?

    Thanks, Steve.