Idea ID: 2706662

Automatically create records from Hot Topics based on thresholds

Status : Waiting for Votes
Waiting for Votes
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over 1 year ago

Automated problem management: If we could define thresholds in Hot Topics and provide the capability to e.g. automatically create a problem (or task), we could automate problem management and remove the need to actively search, Potential thresholds could be: 

"If a new topic appears with more than 25 records, create a task"

"If a predefined topic (e.g. SAP, Exchange, Virus)  shows up more than 50 times, create a problem."