Idea ID: 2829775

Bad search on request number in self-service portal

Status : Waiting for Votes
Waiting for Votes
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8 months ago

When searching for a request number in the self-service portal, the global search turns the request number into a different string, and  tells you to search for the request number instead, which you did. For the end user, searching for request number looks very strange and makes the end user do an extra click to perform the search