Idea ID: 2801946

Better display of User options changes in history tab

Status : Waiting for Votes
Waiting for Votes
See status update history
over 1 year ago

When IT Agents changes the date or value of each User Options field, the previous and new data values are captured in the History tab. All of them are concentrated in one line. They cannot be displayed one field per line.

The format should be changed from a single JSON record to more presentable human readable format in history record.


  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

  • We are also looking for this feature. All changes of User Option fields are concentrated on one line. The DATE or DATETIME field does not show the actual time of date. When we export to EXCEL format, our customers expect to see one User Option field per line.