Currently in the Change module, related records part, when you search a record to be linked, it is not a straight search (whereas it's the case in PM for exemple). It is based on the text entered in the field combined with the value of the Service and Category from the change record itself.
So results are not efficient, and when you have huge quantity of records, you will not find the one you want in the results list.
For our change management team, it's a real nightmare to find the record to be linked.
So we would like to change the seach system in this part, to have a straight search (exactly the same way as in PM).
Thanks in advance for taking into account this request.