Idea ID: 2751702

Cannot find related information in device using query: logical.name isin $memberList and device.type

Status : Declined
over 1 year ago

Hi Team - I have a weird issue in Change Management Task form.

When I raise a change request (cm3r), I was able to fill in the affected ci information, however same field is not working in change task (cm3t) form. When i click on the fill button, i m getting 

Cannot find related information in device using query: logical.name isin $memberList and device.type~="bizservice"

I checked the links, it has the same type of entry in both cm3r and cm3t. Not sure which other area to look into. Any help would be greatly appreciated.

 

Thanks,

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