We have recently implemented the Service catalog in our SM 9.60 system.
We have seen that the Management of user selections is very complex when you have a lot of them. It is specially complex and slow when you have a lot of user selections defined in one item and you need to add one in the middle of the form. The way to sort them (moving up and down each one) is not an efficient way.
We want to have the capability to sort them using a new field "Sort Number" in order to sort them easily .
Imagine that you define a user selection and you Will be able to include the Sort Number, the system Will automatically display the resulting form sorting all the user selections by Sort Number in ascendent order.
This Will improve the Management of catalog ítems.