Idea ID: 1632619

Change record downtime integrated with Ops Bridge downtime

Status : Declined
over 3 years ago

I would like to propose that there be an option for Change records that indicate downtime to have those downtimes create "Downtime Management" records in OMI/Ops Bridge.  

This would allow approved changes to automatically suppress event escalation, notification, and management during approved downtime windows. 

The data/function is available via API on both SMA-X and Ops Bridge. I am looking for an integrated, supported function as part of the integration.

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