Idea ID: 1632619

Change record downtime integrated with Ops Bridge downtime

Status : Declined
over 3 years ago

I would like to propose that there be an option for Change records that indicate downtime to have those downtimes create "Downtime Management" records in OMI/Ops Bridge.  

This would allow approved changes to automatically suppress event escalation, notification, and management during approved downtime windows. 

The data/function is available via API on both SMA-X and Ops Bridge. I am looking for an integrated, supported function as part of the integration.


  • Thank you for your idea. At this time, your idea hasn’t received enough community support and doesn’t align with our priorities so we are closing this idea. But we may review this again in the future. Thank you for your support and continue posting & voting on ideas to help make our products better.
  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be reviewed by the product team.