Idea ID: 2683862

Copy record option must copy only the CR and not the related tasks.

Status : Already Offered
Already Offered
See status update history
over 2 years ago

Copy record option must copy only the CR and not the related tasks. How to do that? In current version, when users trying to copy record the CR, its copying the CR with the task in execution phase too. Moreover, the actual CR is getting deleted from system.

Tags:

Labels:

SMA-SM
Parents
  •  - I understand that but i do not want this option to give to user itself. 90% of the user follows it, but we always 10% of user who will click on yes and it will complicate the whole workflow. We cannot change the process design or rule at the backend? 

Comment
  •  - I understand that but i do not want this option to give to user itself. 90% of the user follows it, but we always 10% of user who will click on yes and it will complicate the whole workflow. We cannot change the process design or rule at the backend? 

Children
No Data