Users often have different requirements than the administrators. By creating a function in SMA-X to allow users to submit ER to SMA-X Ideas Exchange, you allow the following:
- Actual users of the software to submit ER to enhance their workflow.
- Free up admin from processing and managing users ER.
- Allow users who may not have admin to submit ER on their behalf due to outsourcing.
- Create loyalty and community spirit within actual users of the software and not just at the admin/mgr/consultant tiers.