Idea ID: 2762429

create multiple asset records from one Service Request ticket

Status : Waiting for Votes
over 1 year ago
  • In a Service Request, you will add custom fields (maximum is 5 fields) which contains information of difference devices.
  • In the Task Plan, when it goes to phase create Asset Records, it will create multiple records base on custom fields (if 2 custom fields are not blank, then it will create 2 asset records).