Idea ID: 2827151

Data segregation for Knowledge Management

Status : Waiting for Votes
Waiting for Votes
See status update history
9 months ago

For Article and News published as externally there should be a way for data segregation on service portal and agent interface at a same time. If we use Entitlement Rule it works only for service portal but not for agent interface. And if we publish it internal than data domain is applicable but article and news are not visible in service portal.