Idea ID: 2830709

Enable SMAX to show exact license assignments to users

Status : Under Consideration
Under Consideration
See status update history
8 months ago

Currently, you can see in the "person entity" detail form, what type of license is assigned to a user in SMAX.

It is not possible to add this field to the grid view of the person object, making it hard to get an overview regarding the current license assignments ("which user consumes which license / a license?") for all your users.

The license information isn’t stored as a standard field, e.g. in Studio, you don't see the target entity of this link in the person entity.

Would be great to have a way to show the license assignment e.g. by:

  • enabling this field for use in the grid view
  • create a license report / dashboard / BI view




  • Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

  • This is essential for identifying named user licences that have been assigned.

  • This is very similar to /it_ops_mgt/itsm/i/sma-x-ideas/report-with-users-roles with 51 votes, and which was submitted a long time ago for being able to see the Roles (and groups).

    I hope they will be merged as my customer is struggling to see this without access to simulating REST API calls as if executing user screen searches... (i.e. not documented and subject to change).



  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.