Idea ID: 2836326

Enable the feature "Add clipboard as attachment" when creating a ticket

Status : Waiting for Votes
7 months ago

Some users are demanding to have in SMA-SM the same feature that they currently have in SM 9.62.

When they are creating a new incident/support request, the interface offers them the possibility to paste the clipboard content, and it is automatically attached to their request.

Can this feature be enabled for SMA-SM?

attached are the screents for:

SMA point where this function is suggested to be enabled (whe opening a ticket).

SM functionality look&feel.

Tags: