Idea ID: 2825303

Export Option in ESS Portal

Status : Already Offered
Already Offered
See status update history
9 months ago

Hi All,

I need to add an export option in both two pages one is all open request and second is all closed request. So, we will export the data for both requests.

Please help with this.

Thanks,

 

 

 

Tags:

  •  We have already provided the detailed steps and all required information for how to tailor this function in your service manager environment. If you still have problem in this, please go standard support process and submit a ticket. Thanks.

  • Hi,

    I don't understand how to do this Please explain more.

    Regards,

    Yasmin

  •  

     all open request:

    login as admin user----->input "ds" in "command" inputbox----->input "db.list" in "Screen ID"------->click "search"----->options----->doublick "Export to Excel"------>modify blow four fields------>

    Unique ID:db.list_do nothing_bak

    GUI option: 4

    Text option: 4

    User condition: true

    ------>click "add"

     

     

    all closed request:

    login as admin user----->input "ds" in "command" inputbox----->input "sd.view" in "Screen ID"------>click "search"----->options----->doublick "Export to Excel"------>modify blow four fields------>

    Unique ID:sd.view_do nothing_1_bak

    GUI option: 4

    Text option: 4

    User condition: true

    ------>click "add"