Idea ID: 2826939

Extend parent criteria on SLT report

Status : Waiting for Votes
Waiting for Votes
See status update history
9 months ago

Today we have a limited number of information on the parent we can use on the group by.

A customer is asking for the ability to report on SLA results  by end user, location department, region, etc.

It could be useful to extend the information on the main fields of the parent : requester.location (country, region, city), requester department, company...