Idea ID: 1646827

Extend SD title to 255 char

Status : Declined
over 3 years ago

Hi,

We have the business need to extend the interaction Title (file=incidents and db field=title) to VARCHAR(255) so that it will not truncate the information from Service Catalog.

Thanks

Ada

Tags:

  • Hi There,

    Can you confirm you are talking about Asset Manager or Service Manager? I guess it is Service Manager given you mentioned about the file name. Please confirm and use the right tag, and right now the tag is AM.

     

    Best Regards,

    Leo