I would like to set the character limit in ruleset, the scenario will be below:
Field name Description, type is array, limit character <4000
When the description is > 4000, SM still allow to create but the balance of character will be chop off. Is the same on how it work from FD setting's character limit. The reason we need to script is because from FD setting it only will be kick in from front end but any integration ticket creation from backend it wont kick in. Thus, we need workaround to customized from ruleset
allow to create with chop off the balance.