Idea ID: 2798945

Groups containing Groups

Status : Waiting for Votes
Waiting for Votes
See status update history
over 1 year ago

Hi,

I think it would be quite useful to be able to add groups within other groups and not just users.

Example of usage scenario:
Managed Service Provider environment with multiple customers within the same SMAX Tenant with Data Domain segmentation, a global catalog for standard services shared to all customers and the possibility of personalized offerings for each Customer, both cases using Entitlement Rules for visibility and use of the Offerings.
- 1 Organizational Group for each Customer and 1 Data Domain for that Customer assigned to the Organizational Group.
- Several functional Groups, as needed per customer, so that each customer, or the MSP, can manage what offerings wants to give access to each user. User management can also be done through offerings for the managers of each customer.
- 1 Group per offering for each customer that belongs to 1 global offerings group to define Entitlement Rules or Subscriptions.

OG_CustomerA (Organizational Group), members:
- FG_CustomerA_LaptopSupport (Functional Group) as user members with access to the Laptop Support service.
- FG_CustomerA_ExchangeSubscribers (Functional Group) as members users with a subscription to the Exchange Mailbox Service.

OG_CustomerB (Organizational Group)
- FG_CustomerB_LaptopSupport (Functional Group)


OG_CutomerC (Organizational Group)
- FG_CustomerC_ExchangeSubscribers (Functional Group)

Master_LaptopSupport (Functional Group), members:
- FG_CustomerA_LaptopSupport (Functional Group)
- FG_CustomerB_LaptopSupport (Functional Group)
Master_ExchangeSubscribers (Functional Group) members:
- FG_CustomerA_ExchangeSubscribers (Functional Group)
- FG_CustomerC_ExchangeSubscribers (Functional Group)

Entitlement Rule for the offering LaptopSupport applies to Master_LaptopSupport functional group.
Subscription for the Exchange service applies to the Master_ExchangeSubscribers functional group.

Although, the ideal would be to be able to establish membership relationships between both types of groups, understanding that due to the N: 1 relationship between Organizational Groups and Preson this can be complex, at least it would save a lot of administrative work if the Functional Groups could contain other Functional Groups.

Thanks!