BRIEFLY DESCRIBE YOUR IDEA
Have the 'Export to XLS' button in the Discussion Tab as we have in History Tab
WHY IS THIS IMPORTANT? (WHEN USED, BY WHICH ROLE, FOR WHAT BENEFIT)
Agents are used to copy and paste out the Discussion Log content. XLS is fine. Have the double options with PDF might be useful
SEPARATE FROM *WHAT* THE IDEA IS ABOUT, DO YOU HAVE THOUGHTS ON *HOW* IS COULD BE DESIGNED?
Same as History Tab