Idea ID: 1768329

Hide "Requested for" or set it to Readonly

Status : Delivered
over 2 years ago

Customer is running SMA SM Mixed Mode on 2019.02.

They'd like to hide field "Requested for" on requeste service/support page.

Hide field.png

Use case:

  • From logical perspective this is a governmental section every single request follow an huge approval cycle some request are restricted only to majors and sheikhs.
  • Some catalogue items are having very confidential and sensitive information which nobody can request to no body including including but not limited to case details restricted area access military location access.

This is crucial to customer because without applying this, project cannot go live.