Idea ID: 1646153

Hover help on fields in Service Portal offerings

Status : Delivered
over 3 years ago

When user moves mouse cursor over any field on an offering form in Service Portal, there should be an ability to use a pop up window to display with desired information details of each field. This saves space and only the users who need the information will see it.

This feature is already present in competitor ITSM product like ServiceNow. The functionality has been requested by both exisiting and potential customers of ours.