Customer is offering services to several countries in different languages. The most of the service catalog (categories, service and offerings) and KM Documents are in different languages, but he hasn't the way to know in how many languages the records have been lozalized.
The only way is log on into service portal / service management in all languages and check it.
Knowing the languages that they have been localized thought the service management portal. for the KM Administrators, Tenan Administrators, Service Catalogue Administrators.