Idea ID: 2807192

IF Statement for Automated Tasks/Business Rule

Status : Already Offered
Already Offered
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11 months ago

Hi,

We need to control on how our automated records is created, and it would be accomplished by adding a IF condition into the business rule so we can control if our Service Request is valid for creating billing record.

karlxix_0-1592884359905.png

sometimes our users don't delete the automated task business rule even if the SR is for termination, as a result, automated tasks will still run through.

 

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