Idea ID: 1673823

Improve Smart functionalities

Status : Declined
over 2 years ago

Hello,

 We would like to have the possibility to activate smart functionnalities on live support for other fields than person and location.

By example be able to look per Vendor or CI...

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Is it possible to have an improvment to be able to add a field here to look for others information and have the list of recent requests/incidents  concerning the information we are searching ?

Thank you

Best regards

 

 

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