Idea ID: 2800852

List person's subcriptions in Live Support

Status : Waiting for Votes
Waiting for Votes
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over 1 year ago

Hi,

It may be useful to list the subcriptions a person has in the Live Support windows, in the same way we can now see Recent Incidents, Related CIs, Offerings...

This will allow the agents to have a detailed view of all the services that the person has active, in the case of the MSP, these can match the services contracted if the Provider is managing this services as subcriptions.

Thanks!