Idea ID: 2761339

Main Menu link after Request Submission to track request

Status : Waiting for Votes
over 1 year ago

In SMAX, after a request is submitted, the "main menu" link that's supplied to track your request opens the hamburger menu on the right hand side. I'd like to have the ability to alter this link, or at least point it back to the main dashboard.

kingj_1-1581065430910.png

 

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  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

  • Sorry, let me clarify.

    It's clear that you can click on the Request ID to view the specific request that you've just opened, which is great, but the text "Track your request in the main menu" feels unclear and irrelevant when you click it and it just pops open the hamburger menu. 
    Ideally it would say "Go back to the main dashboard/portal" which links back to the end user portal instead of poorly duplicating the effort of viewing the newly opened request. 

    As it is now, you'd assume it would link directly to either the Requests page or directly to the newly created request. Right now it just adds an extra click for the end user & it's just a repeat of information as you can already click on the Request ID to view the new request.

    It would be great if we had the ability to alter the text in this notification to something custom, or at least alter the link... Or remove that line altogether. 

    Thanks!

  • Hello kingj,

    Can you explain why you'd like to direct the user back to the main dashboard with this link?

    Thanks, Steve.