The customer wants to modify the mobile app icon after download it and configure the log on (scanning the QC Code).
The mobile app icon cannot be changed. Just only for few smartphones is able to modifiy it depending on android version and smartphone model. This modification is manually.
After setting the connection thought scanning qc code, the portal should have the permission into the smartphone for downloading and setting the app icon. This icon must be configured/uploaded from "Configure Service Portal display theme setting" admin UI.