Idea ID: 1654076

Mobile App Icon - Modify Icon for setting Customer Branding

Status : Declined
over 2 years ago


The customer wants to modify the mobile app icon after download it and configure the log on (scanning the QC Code).

Current Behaviour:

The mobile app icon cannot be changed. Just only for few smartphones is able to modifiy it depending on android version and smartphone model. This modification is manually.

Expected Behaviour:

After setting the connection thought scanning qc code, the portal should have the permission into the smartphone for downloading and setting the app icon. This icon must be configured/uploaded from "Configure Service Portal display theme setting" admin UI.


Best Regards

Alejandro Mata

  • Thank you for your idea. At this time, your idea hasn’t received enough community support and doesn’t align with our priorities so we are closing this idea. But we may review this again in the future. Thank you for your support and continue posting & voting on ideas to help make our products better.
  • Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.