Idea ID: 2798367

Need to add templates option in Service Request

Status : Waiting for Votes
over 1 year ago
As of now templates option not available in service request module.

Many of SMAX users requesting for the same.

Please add this function in later version.


  •   Could you please describe your request more clearly? What kind of template options do you want? Both the service request (interaction) and request have the template related options, for example, "Create Template from Record" and  "Apply Template".