Idea ID: 2773424

Need to empty the child field(s) once parent field is changed

Status : Waiting for Votes
Waiting for Votes
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over 1 year ago

Customer is GLP.

They have 3 customized catalog levels.

When 1st level is selected, 2nd level is filtered based on the value of 1st level, same as 3rd level.

The requirement is, if agent changes the 1st level from drop down list, 2nd and 3rd levels should be cleared since the values may no longer meet the filter result.

Currently it cannot be done via rule.