Asset Manager SMTP messaging through SSL/TLS feature is part of recent enhancement:
However, it does not work with Office 365 SMTP server. We tested the behaviour on following environment:
AM Version: 9.70
OS: Windows 2016 with desktop experience
SMTP server: Office 365 listening on port 587
A sample mail.ini file:
The failure produces following trace in adblog:
2019/03/26 17:19:52.548 0 1 [Thrd#:17076](16384) SMTP error: unknown protocol.
2019/03/26 17:19:52.535 0 1 [Thrd#:17076](-1) The message could not be sent correctly to the server smtp.office365.com.
2019/03/26 17:19:52.552 0 1 [Thrd#:17076](-53) Action 'Test Mail to administrator' failed to execute
We tried SMTPSSLVersion=1,2,3,4 > the error remains unchanged.
Office 365 SMTP server needs to be validated for successful connection through SSL/TLS by Asset Manager.