Content of German notifications are not apt in the OOTB releases , we have modified the content and would like you to implement the same in the upcoming release so that our content would not get modified back to the wrong content
Steps to reproduce:
1. login to SMAX agent interface.
2. Go to administration > studio > incident/ request/ task.
3. Go to notification tab.
4. Select any notification and check the German template.
Our process owners have worked with the german clients and they agreed with the attached templates (excel sheet attached) rather than the one available in the OOTB platforms.
We would recommend you to kindly change the german templates as per the excel sheet attached.