Idea ID: 2775916

Open different changes or not depending on user selections

Status : Waiting for Votes
over 1 year ago


Currently, our customers have some needs regarding bundles capability of Service catalog.

They need to be able to define a bundle in order to open one change or more depending on the user selections.

This means that for example, if user selects the country USA, one infrastructure change is opened assigned to a specific team. Otherwise, if the user selects the country SPAIN, one infrastructure change assigned to a specific team shall be opened and another change assigned to other assignment group to perform additional activites.

This is just an example, but the idea is to be able to open different changes or not depending on user selections.

In some cases this coud be accomplised using a standard item and defining different if clauses in the connector defined but this is not a flexible solution and in some cases does not fit all the requirements. The idea is to have a more flexible solution.