When a user is logged into the portal if he's viewing the list of requests (or the details of any of them) and at the same time receiving the notification of the resolution, the page will not refresh.
Even if he click in "display all" the page doesn't refresh.
The user gets 2 different information on the same page. It's not normal and realy confusing.
The solution: Each time the user get a notification the current page must be refresh.