Idea ID: 1681140

Provide tool to migrate the entire SMAX Service Catalog from one SMAX environment/tenant to another

Status : Delivered
over 2 years ago

The catalog - categories, service definitions, as well as basic information in offerings can be exported and imported using csv.

However the associated complex data for offerings e.g.user options, business rules, task plans need to be migrated manually. 

We have lots of (complex) catalog items which need to be created and tested preferrably in non production environments before going into Production. A tool with the ability to migrate select complete (complex) catalog offerings from one tenant to another would be invaluable (reducing typo risks, enabling re-use across MSP tenants etc).