When the user goes in any record (Incident/Change/...), in the "Related Record" tab, he can search for a target record (Incident/Change/...) to relate/link to the current record.
This quick search is configurable:
- we can add fields values criteria: field value = "XXX".
- but we can NOT add fields (of type date/time) ranges criteria: field value (of type date/time) > "DD-MM-YYYY HH:MM:SS"). --> May you please make it possible ?